Deliver better user experience to buyers through Dynamics 365 with Magento eCommerce Implementation
Are you willing to unbolt the keys to a successful implementation, which can transform your customer experience? Do you also want to enhance the customer experience by adding efficiency to it? Using Magento & Dynamics 365 together could solve your problem and boost digital sales for you.
Success Case: Mobile Enterprise Application: Empowering Sales
Challenges for eCommerce Sellers
Nowadays, customers have much more expectations from merchants. The world throughout us keeps on thriving. Innovations and trends beget to new challenges. Therefore, with certain transforming retailers and trends, it becomes cumbersome to manage. Moreover, some of the most significant issues of eCommerce and retail industries are:
● It has forced them to reassess their business models
● Enhancing demand needs inventory improvement
● To fulfill the new demand and expectations, employers must ensure their employees get the appropriate data at the right time
What’s the Solution?
To eliminate such challenges, you need to incorporate eCommerce into your business mix. More precisely, it indicates the requirement of a top-notch e-commerce platform. So, with the rise of several eCommerce solutions, Magento eCommerce is the best fit for a company.
Microsoft helps business owners combat retail-oriented challenges with its Dynamics 365 Retail, known as Microsoft Dynamics 365 Commerce suite.
The Dynamics 365 comes with inherent functionality to keep the customer engaged throughout channels to deliver a unified and extraordinary shopping experience.
Also Read: An all-inclusive View of Dynamics 365 and how it helps in Boosting Digital Selling
Dynamics365 has two components, the Dynamics 365 Finance, and Operations component and the Magento component. Hence, you need both for work integration.
Further, we will discuss why it is vital to implement Dynamics 365 with Magento eCommerce. Let’s get started.
How does the Magento and Dynamics 365 integration benefit?
Integration of Dynamics 365 with Magento eCommerce will enable your business to stay one step ahead of the shipment information, inventory levels, orders, customer groups, and pricing. Moreover, it helps enhance productivity, curtail data entry mistakes, and develop the necessary procedures for your business.
In brief, the benefits of integrating Dynamics 365 with Magento eCommerce are shown below:
● Automated order processing
● Maximum control of order processing and inventory
● Competitive benefits
● The minimized operation, labor, and coordination prices
● Precise record correlation
● Enhanced information flow and transparency
● Streamlined sales
● Maximum visibility for the customers and businesses
● Evade erroneous orders
● Boost productivity
The omnichannel features unleashed due to this ERP-eCommerce integration
Combining Microsoft Dynamics and Magento can make it hassle-free for your business. It provides these top 8 best omnichannel features, including:
● In-store return for online purchasers
● Shipping from directly stores to online customers
● Omnichannel gift cards to be utilized throughout the channels
● The capability to operate various branded marketing assets customized to several channels from one administrative interface
● Purchasing online for pick up in a warehouse or store
● A shop locator and selector, which allows customers to search for local store online inventory
● Omnichannel fidelity programs, which reward a cross-platform shopping experience
● Blending inventory from several stores for effective fulfillment
Also Read: Integrating Dynamics 365 for Ecommerce: Microsoft Aims at Revolutionizing the Retail Sector
The best reasons to implement Microsoft Dynamics and Magento Commerce
Combining Microsoft Dynamics 365 with Magento eCommerce is significant to the entire health of your business. So, the top 3 reasons for implementations are:
● Launch products in minimal time
Manually transformation of the product description from Microsoft Dynamics to Magento can reduce your product launching time. When both these systems are integrated, brand-new product details automatically pop up in Magento, so launches are seamless and faster.
● Perceive your entire business performance
When Microsoft Dynamics has quick access to customer behavioral data and orders kept in Magento, it can offer comprehensive and better business intelligence reporting.
● Enhance customer fidelity
When Magento eCommerce and Microsoft Dynamics communicate, orders can be met asap when they are received. This is how you can impede shipping delays from slowing down synchronization. By omitting these delays, you dramatically improve the likelihood customers will purchase from you again.
How to implement Dynamics 365 with Magento eCommerce?
1. Opt for experienced partners
You will require professional support to ensure that the implementation process is delivered and specified to fulfill your business requirements. You have to search for the best professionals with upper-level expertise during Magento eCommerce and Dynamics 365 implementation.
When you meet them personally, let them know about your needs and business objectives. They must be happier to unleash the challenges, risks, prices, hindrances, and deadlines with you.
Success Case: Automated lead scoring using Dynamics 365 Marketing — A Perfect Way to Qualify your Most Promising Leads
2. Merge it with the Cloud
Cloud integration will fulfill your requirements for real-time data exchange and procedures. So, it will also provide you the major flexibility to utilize several devices via the internet or over a network.
For Cloud Security providers, security is the leading concern. Therefore, you must remain confident that you are in secure hands and they offer scalable services only to grow along with your requirements.
3. Enhance customer satisfaction
Amazon has established brand new standards and modules for shipping effectiveness and visibility in order to notice details about their order progression.
You will have to ensure that the shipping information from your ERP system is precisely returned to the Magento eCommerce. Therefore, your customer can confirm their order tracking ID by sending an email.
4. Take benefit from value opportunities
Implementing Dynamics 365 with Magento eCommerce can boost effectiveness. Therefore, it helps gain streamlined and hassle-free management of massive volume low-cost units. Also, you can gain automated customer returns and optimized scalability.
Also Read: Microsoft Dynamics 365 Business Central — Package Insights, Features and Benefits
5. Future-proof integration
Opting for well-versed solutions, for example, Dynamics 365 and Magento eCommerce, will boost your aplomb for the future. This is how you can fulfill the business requirements as it develops. You may also meet the business needs along with your strategy expansion of the omnichannel platform and product range.
6. Decide by yourself which must be integrated
How to optimize business efficiency? The biggest impediment to this is siloed data. Therefore, the crucial step is to define which data must be shared transparently. General needs contain product information, orders, and inventory. You need to possess a lucid view of which option can provide the highest operation amenities.
The common data model of the Dynamics 365 enables data to be offered without huge custom combinations by giving a centralized point where the systems can connect. It diminishes the gap between the resources of business information.
7. Grasp your workflows
Data transformation between Magento eCommerce and Dynamics 365 will be efficiently managed in the workflows. Therefore, you must perceive which type of records should be offered, where they should reach, and what will activate these interactions.
So, as an example, to boost customer satisfaction and eliminate the refund policy, you have to be sure about the availability of the items before shipping and taking payment. Hence, the payment procedures will be activated when you can confirm the availability of your stock control systems.
Concluding words
In a nutshell, the integration of Dynamics 365 with Magento eCommerce will be unique as per your requirements. The implementation can create a better future for the eCommerce industry.
It may sound daunting as your team requires tremendous technology experience. However, Combining Microsoft Dynamics 365 with Magento could be hassle-free than your thinking, if Dynamics 365 experts handle the task for you. So, let professionals do it for you.
This ERP integration is crucial as it provides process automation, self-service customer details, fewer mistakes, and advanced business intelligence. Your retail business needs this integration for its flexibility, value, effectiveness, and security. So, be thoughtful and move towards high ROI and successful implementation as and when you are ready.
